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Sandy Pagotto is Director of Strategic Solutions with CHA Learning, part of HealthCareCAN (Canada)
Dylan Forbes is Director Leaderskill Group Pty Ltd
Gena Major

I experienced the effectiveness of OBREAU back in 2018-19 when I was involved in strained conversations with our union leadership regarding the introduction of a new technology for bus pre-trip inspections.
Using the method helped me better understand what was concerning the union leadership and aided me in gaining perspective on my own reactions, interpretations, and assumptions. As a result, I was able to engage with the representatives more positively than I might have previously. Beyond that experience, I can recommend OBREAU as a structure for illuminating almost any contested topic in a workplace and creating a basis for useful action.
I can vouch for Don Dunoon as a workshop presenter having seen him in action in his joint session at the World Conference on Quality and Improvement in Seattle in 2018. I presented on OBREAU with Dr. Rick Van Doel at the same conference, in Fort Worth, in 2019, and the participants seemed to share my view about the power of OBREAU.
Trisha Gott

Since 2019 I have been engaged in work with Don Dunoon and specifically, the OBREAU Tripod. For a practitioner committed to leadership learning through adaptive practice the OBREAU Tripod offered an avenue into adaptive work on the personal and organizational level. I have since shared it with students, faculty, and staff from across the university with great response. The tool provides a meaningful process and practice for navigating difficult conversations while maintaining commitments to adaptive practice and leadership.
Clare Drake
I have had the pleasure of working with Don Dunoon since 2017 in the leadership and management development space for our organisation with a focus on improving relationships through conversations and building leadership capability.
Don has a switched on and approachable style. In his sessions he listens attentively then offers questions or challenges according to what he has heard. The way he uses language, especially in the OBREAU Tripod model, to create understanding and raise the level of thinking in a group session is impressive. His level of knowledge in leadership and communication within the business context is exceptional. Match this with his ability to hold space for people to grapple with shifting mindsets from technical to relational and adaptive makes his approach a deep and enriched learning experience.
Exploring the OBREAU has been a game changer for many of the managers in our organisation. Having a majority technical and scientific workforce has sometimes meant the more human side of leading has been undernourished, which is why OBREAU has worked so well in our context. It has given a framework for understanding and a tool to refer to but also just to try and understand the self and communication on a different level.
The use of blended learning as part of the exploration of OBREAU has meant that the understanding has deepened, and practice enhanced because the participants can come to the workshops raring to go. I was able to be trained as a facilitator of these sessions and have only just finished leading my first cohort through. It was great to see how the online modules got people thinking first then in the sessions they were sharing of how they had been experimenting with the concepts and what had and hadn’t worked.
The feedback we continually receive from the programs Don has designed, delivered and worked with us on has always been a cry for “we want more”!
Human Resources Manager (New South Wales government agency)
Don has presented many leadership workshops with staff across my organisation to embed a culture of staff thinking about leadership and their role as leaders and how they can make a difference. I love it when I go into a manager’s office and they have a picture of the OBREAU Tripod on their wall or when a staff member tells me about a challenging situation where they framed their discussion around the Tripod.
I have attended many of the workshops as a sponsor and always learn something new and hear something I have never heard before. Don is nurturing and caring in his delivery, always working at coaxing involvement from the most introverted of staff.
Read more “Human Resources Manager (New South Wales government agency)”
Commonwealth Bank Demo Change Conversations Course 2023-24
Participant 5
OBREAU is a practical framework to apply to change conversations… The framework enables structure and confidence to lean into change conversations whether small or large. Thank you again, really enjoyed the sessions and working through the model.
Participant 4
The Change Conversations course provided an insightful view into how best to approach not only conversations about change but also how to tackle any challenging workplace scenario. The OBREAU model, which is the basis of the course, is a straight forward guide to keeping conversations alive and robust. Don is an engaging facilitator and created a comfortable space for all participants to share thoughts and ask questions.
Participant 3
Don’s ability to engage and trigger thoughts around being more conscious and mindful about how we approach daily conversations is really effective. The online modules provide a healthy foundation for understanding some of the principles that can be applied… When combined with discussion sessions that he facilitates personally, it really allows for us to truly think about and spark a change in the way we think and act during these conversations.
Participant 2
The OBREAU principles helped me look at change management from a whole new perspective. The principles are relatable and can be applied to our personal lives as much as to our work lives. Thank you for introducing these to us and running the sessions.
Participant 1
I enjoyed the format of learning about the principles of OBREAU prior to attending the workshop and allowing the space for discussion in the workshop. Don was a fantastic facilitator of discussion and allowed us to bring real-life situations to the table and begin to unpack how we could apply the OBREAU method to help build psychological safety.