I experienced the effectiveness of OBREAU back in 2018-19 when I was involved in strained conversations with our union leadership regarding the introduction of a new technology for bus pre-trip inspections.

Using the method helped me better understand what was concerning the union leadership and aided me in gaining perspective on my own reactions, interpretations, and assumptions. As a result, I was able to engage with the representatives more positively than I might have previously. Beyond that experience, I can recommend OBREAU as a structure for illuminating almost any contested topic in a workplace and creating a basis for useful action.

I can vouch for Don Dunoon as a workshop presenter having seen him in action in his joint session at the World Conference on Quality and Improvement in Seattle in 2018. I presented on OBREAU with Dr. Rick Van Doel at the same conference, in Fort Worth, in 2019, and the participants seemed to share my view about the power of OBREAU.